Cancun Vacation and Information Center

In Playa Del Carmen, there is not sufficient depth or docking facilities for cruise liners to pull directly up to the docks; In other words, Playa Del Carmen is a tender port. A tender port describes a situation where the cruise ships anchor offshore in deeper water and the passengers depart the ship on a smaller vessel and are then transported to the docks in that smaller vessel. Cruise ship passengers are dropped off at the docks right in the middle of downtown Playa Del Carmen.

Once in Playa Del Carmen, the main drag for shopping is 5th Avenue. You will have the chance to explore blocks and blocks of shops, stores, and boutiques. There are plenty of great bargains on locally-made arts and crafts, including Mexican blankets, panama hats, hammocks, hand-carved wood items, onyx collectables, and more. This is really a great town to stroll around and window shop.

From your departure point, you can walk to the beach and enjoy dining and drinking at local beach-side restaurants and clubs. You'll discover a variety of dining options in Playa Del Carmen. This town has a distinctively European influence as a result of the large number of European tourists and ex-pats.

If you would like to see Cozumel, ferries run at regular intervals from the docks in Playa Del Carmen. Trips out to Cozumel generally take approximately twenty-five to forty-five minutes. If you would like to take a trip to some of the local eco-parks like Xcaret or Xel-Ha, we offer tours to these great destinations with round-trip transportation included. Another destination that visitors should see if they have the time is Tulum. The impressive Mayan citadel was constructed on forty-foot-tall cliffs overlooking the Caribbean Sea. We also offer guided tours to this amazing archaeological site.